Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Inventory orders are typically shipped the next business day and will be delivered within 1-5 business days. For more information, please check our Shipping and Return Policy.
Unfortunately, we’re unable to cancel your order once it ships.
For the most efficient resolution to obtain the item you desire, we recommend returning the original item. Once your return is approved, we encourage you to proceed with a separate purchase for the new item. For more information, please check our Return & Refund Policy.
We deliver your order straight to your address via FedEx & Canada Post. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
In the unlikely event that you come across any damaged, defective or missing parts, please contact us at support@blacklyte.com with a photo of the affected area and your order number. Our support specialists will do their best to assist you.
I had a small issue with my order, and the customer service team was responsive and helpful. They made sure to resolve it promptly, and I couldn’t be happier with the chair. Definitely a company that cares about its customers.
Just received my chair, and I’m beyond impressed with the build quality. It feels solid and sturdy, and the cushioning is so comfortable. I also appreciated the careful packaging, which made everything arrive in perfect condition. I recommend!
If you’re looking for comfort and support, this chair is the one. It’s perfect for gaming or working and looks great too!
This chair has exceeded my expectations. Easy to assemble and super comfortable. Definitely worth it!
Sedia comodissima e di ottima manifattura,ne ho avute tante ,ma questa vale ogni euro speso ,complimenti blacklyte
I've tried a few gaming chairs, but this one is by far the best. The lumbar support is perfect, and it adjusts to fit me just right.
I use this chair in my home office, and it’s fantastic. The lumbar support is excellent, and it’s so comfortable that I can work for hours without any discomfort.
I had an issue with delivery, but the support team was quick to resolve it and sent me a replacement chair. The chair itself is really comfortable, and I’m happy with the overall experience.
This chair has been a lifesaver for my long workdays. It’s comfortable, supportive, and doesn’t make me feel stiff after hours of sitting.
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