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30 Days Easy Return Policy: Changed your mind? Send it back within 30 days for refund. View return Policy >
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30-Day Returns Policy
3-Year Warranty Protection
Engineered for your comfort, designed for your style.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Inventory orders are typically shipped the next business day and will be delivered within 1-5 business days. For more information, please check our Shipping and Return Policy.
Unfortunately, we’re unable to cancel your order once it ships.
For the most efficient resolution to obtain the item you desire, we recommend returning the original item. Once your return is approved, we encourage you to proceed with a separate purchase for the new item. For more information, please check our Return & Refund Policy.
We deliver your order straight to your address via DHL & GLS. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
In the unlikely event that you come across any damaged, defective or missing parts, please contact us at support@blacklyte.com with a photo of the affected area and your order number. Our support specialists will do their best to assist you.
I previously reviewed the chair and it appears to have been removed. I see other reviews that were present at the time of my review that are still posted. Kind of seems like a deceitful practice misleading buyers filtering undesired reviews to boost average product rating. The chair quality it solid but I just dont find it comfortable. I have issues with the neck pillow (causes neck discomort), the seat tilt (does not fully lock, tilts slightly when locked), arm rests (arms slip off easily, keep hitting adjustment buttons accidentally) and last but not least, the ergonomic backrest is simply not comfortable (does not tilt, does not fully conform to my back and sort of digs into my back/shoulder blades at the top). I expected better from a relatively expensive chair.
I bought this chair over the SecretTech Chair as it was cheaper and seem to offer similar features. I have to say that buying this chair has been great!
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